1. SMS Consent Communication:
   The phone numbers we collect as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:
   If customers consent to receive SMS messages, they may receive communications such as:

   • Appointment reminders
   • Follow-up messages
   • Billing inquiries
   • Promotions or offers (if applicable)

   Example:

   "Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

3. Message Frequency:
   Message frequency may vary depending on the type of communication. For example, you may send up to [X] messages per week related to [appointments, billing, etc.].

   Example:

   "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4. Potential Fees for SMS Messaging:
   Be aware that standard message and data rates may apply, depending on the recipient’s carrier’s pricing plan. These fees may vary for domestic and international messages.

5. Opt-In Methods:
   Customers may opt in to receive SMS messages via:

   • Verbally, during a conversation
   • By submitting an online form
   • By filling out a paper form

6. Opt-Out Methods:
   Customers can opt out at any time by replying "STOP" to any SMS message. Alternatively, they can contact you directly to be removed from the messaging list.

7. Help:
   If customers are experiencing issues, they can reply with "HELP," or you can provide them with direct assistance via a contact link or phone number.

8. Standard Messaging Disclosures:

   • Message and data rates may apply.
   • You can opt out at any time by texting "STOP."
   • For assistance, text "HELP" or visit our [Privacy Policy] and [Terms & Conditions] pages.
   • Message frequency may vary.

8. Subscriber Opt-In and Opt-Out Messaging

It is important that your Opt-In and Opt-Out messages comply with the updated guidelines:

• START Message:

  “Thank you for opting into SMS messages from [Brand Name/DBA]. To opt out at any time, reply STOP. For assistance, reply HELP. Message and data rates may apply. Messaging frequency may vary.”

• STOP Message:

  “Thank you for opting out of SMS messages from [Brand Name/DBA]. You will not receive any further SMS communications. To opt back in at any time, reply START.”

• HELP Message:

  “Thank you for contacting [Brand Name/DBA]. For immediate assistance, please call [phone number] or visit [Website URL]. Message and data rates may apply.”